New SmartHub Feature: Add Multiple Users!
Are you taking care of an elderly relative and need to keep track of their Choptank Electric account? What if your son or daughter is away for college and they need you to keep an eye on their electric bill? Or maybe you want to share bill information with a roommate?
SmartHub now offers the ability to add multiple users to manage a single account. Accounts will have a primary account holder with additional users labeled as secondary account holders.
While primary account holders cannot manage secondary users via the SmartHub app, they can do so by logging into the SmartHub web portal.
Primary account holders can manage all secondary user settings, including unsubscribing, resetting passwords, and disabling two-factor authentication.
To add secondary users to your SmartHub account, visit www.choptankelectric.coop, and log in to SmartHub. Go to My Profile > My Information > Manage my Registered Accounts Screen > Manage Additional Users.
From there, you can add additional users, as many as you would like! You will need to enter an email and a name to add a user.
For more information about SmartHub and its features, visit https://choptankelectric.com/payment-options-your-bill or call our Member Service Center at 1-877-892-0001.